Work ethics – sometimes referred to as “soft skills” or “non cognitive skills” – are among the most requested skills among employers. Our focus group research shows that skills such as customer service, wearing the proper attire, and even simply showing up on time are the skills most desired by employers, and often lacking among student interns.
Please find below links to scholarly and government reports and studies.
The newest reports are placed at the top as we find them, with items growing less recent as you scroll down the archive.
- Investing in our Young People: Lessons from Economics and Psychology – James J. Heckman, Lectio Magistralis, Catholic University, Milan
- Non Cognitive Skills and Personality Traits: Labour Market Relevance and their Development in Education & Training Systems – Institute for the Study of Labor, published by IZA
- Business Student Internship Focus Groups Final Report: Summary of Business Leaders’ Experiences with Student Employees/Interns – by Dr. Karin Wiburg, Associate Dean for Research, College of Education and CRO
- Teaching and Assessing Soft Skills – major, in-depth effort published by 1st Second Chance School of Thessaloniki (Neapolis) and published under Creative Commons license
- Noncognitive Skills in the Classroom: New Perspectives on Educational Research – Jeffrey A. Rosen et. al., published by RTI International
- Do skills and behaviors in high school matter? The contribution of noncognitive factors in explaining differences in educational attainment and earnings – Christy Lleras, Department of Human and Community Development, The University of Illinois at Urbana-Champaign